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Professional, Technical Writing

These OWL resources will help you conduct research and compose documents for the workplace, such as memoranda and business letters. This section also includes resources for writing report and scientific abstracts.

Workplace Writers

This page provides links to resources for workplace writers and people writing during the job search process.

Effective Workplace Writing

This resource explains the two dominant ideas in professional writing that will help you produce persuasive, usable résumés, letters, memos, reports, white papers, etc. This section outlines the concepts of rhetorical awareness and user-centered design, provides examples of these ideas, and it contains a glossary of terms.

Audience Analysis

Audience Analysis: Building Information About Your Readers? discusses your communication's complex audience and provides key questions you can ask to determine readers' needs, values, and attitudes. This section also provides useful charts to help you with your audience analysis.

Prioritizing Your Concerns for Effective Business Writing

When you are revising your résumé or other business messages, there are priorities of concerns in choosing what to look for and work on. This handout provides tips for reviewing the content and quality of your business documents.

Parallel Structure

Provides information and examples on parallel structure in business documents.

Tone in Business Writing

This handout provides overviews and examples of how to use tone in business writing. This includes considering the audience and purpose for writing.

HATS: A Design Procedure for Routine Business Documents

The HATS presentation introduces students and instructors to the basic elements of document design. The presentation outlines how to use headings, (information) access, typography (fonts), and space in routine professional documents to promote user-centered communication.

Basic Business Letters

This resource covers the parts of the basic business letter and provides three sample business letters.

Business Letters: Accentuating the Positives

This handout provides information on accentuating the positives in writing business letters.

Memos

This handout will help you solve your memo-writing problems by discussing what a memo is, describing the parts of memos, and providing examples and explanations that will make your memos more effective.

Sales Letters: Four Point Action Closing

This handout covers four points on how to write a good conclusion for a sales letter.

Grant Writing

This resource provides a general introduction to grant writing and provides information on how to ensure clarity in grant proposals. 

Technical Reports & Report Abstracts

This handout discusses how to write good abstracts for reports. It covers informational and descriptive abstracts and gives pointers for success.

White Papers

A white paper is a certain type of report that is distinctive in terms of purpose, audience, and organization. This resource will explain these issues and provide some other tips to enhance white paper content.

Revision in Business Writing

Provides information on revising business documents for audience and purpose with emphasis on language, tone, organization, and correctness.

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