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Audience Analysis Overview

Media File: Audience Analysis Overview

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In order to compose persuasive, user-centered communication, you should gather as much information as possible about the people reading your document. Your audience may consist of people who may have differing needs and expectations. In other words, you may have a complex audience in all the stages of your document's lifecycle—the development stage, the reading stage, and the action stage.

Development stage

Reading stage

Action stage

Keep in mind that documents may not go through a clear, three-step process. Instead, the lifecycle of your communication may consist of overlapping stages of evolution. User-centered writing calls for close cooperation between those who are composing the documents, those who will read and act upon the documents, and those who will be affected by the actions.

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